AI training & smart daily brief for frontline teams
Shift acknowledgements and lesson performance to deliver spaced-learning briefs that move sales.
How our AI works
Purpose-built models optimise revenue rituals without exposing workers.
- Training sequencer spaces reinforcement using engagement + performance trajectories.
- Shift brief goals tuned by POS trends, marketing calendar and waste alerts.
- Privacy layer logs consent, redacts PII and routes edge cases to human review.
Shift Brief
Front of house · Morning shift
Today's goals
AI menu trend model- Attach signature mocktails to 35% of entrées
- Reduce voids under 1.5% — flag comps immediately
Menu focus
Upsell truffle fries + new vegan entrée launch.
Suggested after anomaly model spotted regional sell-through gap.
Allergen reminders
Tree nut contamination alert in prep area. Verify wipe-down before service.
Safety model cross-checks POS modifiers with regional allergen rules.
Micro quiz
- 1. What attach-rate are we targeting today?
- 2. Which dishes trigger the nut allergen alert?
- 3. Who escalates if a void occurs?
ROI estimator
AI forecasts POS deltas net of software cost.
Estimated monthly incremental gross profit
$54,566
Includes attach-rate uplift, void reduction savings and software investment.
Closed-loop rituals every shift.
HospitalityOS is an AI-native operating layer for frontline teams: short lessons, AI-selected shift goals and POS-verified results — so multi-unit operators see lift fast.
- 🛠️
Deploy Training OS + Daily Brief
AI launch playbooks cover 3–10 pilot sites in <2 days.
1 - 🧠
Adaptive lessons reinforce
AI sequencer repeats until spaced recall ≥90%.
2 - 📊
POS signals stream in
Models flag add-on lift & cancel deltas vs controls.
3 - 🪪
Wallets verify progress
Streaks, certs and private notes sync automatically.
4 - 🧭
Explainable talent pool
Agentic ranking with weights & logs; humans review edges.
5 - ⚡
Lean growth loop
Better results → faster hiring → more locations.
6
One loop across training, shift briefs and POS.
Toggle between the platform surfaces to see how micro-lessons, daily shift rituals and outcome analytics reinforce each other.
Training OS
2–5 minute lessons by role and region. AI adapts what to learn next and when to repeat so knowledge sticks on shift.
- Spaced learning tuned by accuracy, recency and on-shift use.
- Allergen & safety by region with quick drills and micro-quizzes.
- Manager console with AI summaries and coaching priorities.
- Smart reminders when progress slips or knowledge decays.
Training OS
Today's queue
Recommendation engine
Learns from POS, lesson mastery and shift confirmations to personalise what to learn and when.
- Sequence micro-lessons by role, tenure and gaps.
- Boost spaced-recall frequency when accuracy dips.
- Surface coaching clips tied to predicted uplift.
Multi-agent monitors & alerts
Agentic workflows generate briefs, watch results and propose fixes with full traces.
- Sub-agents for content, QA and variance analysis.
- Trace prompts/weights; inspect runs for auditability.
- SLOs on latency, cost and reliability per workflow.
Consent & governance layer
Explainable AI, consent logs and fast dispute resolution.
- Every decision has weight traces and metadata.
- Workers approve visibility; export/delete any time.
- Bias audits and human oversight before rollout.
Portable, worker-owned proof of skill.
Workers decide when to share their streaks, certificates and roles. Every attestation is structured, private and consent-based.
- Store completed lessons, assessments and allergen certificates with verified timestamps.
- Keep role history, tenure, probation completion and rehire status private until consented.
- Daily brief acknowledgements and spaced-recall scores update wallet streaks automatically.
- Workers control visibility with toggles, consent logs and access to AI explanations.
Wallet visibility
Workers opt-in to share with employers; revoke anytime.
Roles & tenure
Lead Bartender · 18 months · Uptown Flagship
Assessments & certificates
Allergen L2 · Responsible Service · Safety refreshers
Brief streak
43-day acknowledgment streak · escalation ready
Structured, private signals.
Employers leave structured attestations – no public comments – with audit trails and correction workflows built-in.
Attestation summary
Bias audit passed- Rehire eligible
- Yes — last shift Mar 18
- Roles performed
- Lead Bartender (18 mo), Floor Captain (9 mo)
- Probation passed
- Completed in 45 days · Documented coaching
Outcomes that matter
AI-selected briefs, spaced learning and POS-linked feedback loops create compounding performance: more add-on sales, fewer cancels and faster ramp-up.
+2–5 pp add-on sales uplift
+3.2 pp
AI-selected briefs + spaced lessons correlate with POS increases.
Actual trend for selected location
–15–30% cancels & guest complaints
–22%
Anomaly detection escalates issues fast; playbooks resolve them.
Actual trend for selected location
<10 days to competency
9 days
Short lessons, retrieval practice and AI-timed refreshers.
Actual trend for selected location
≥90% daily brief confirmations
93%
Explainable nudges + wallet streaks keep habits strong.
Actual trend for selected location
* network benchmarks anonymised; no individual locations exposed.
Why companies pick HospitalityOS.
Out potential partners look for AI-native leverage, fast payback and responsible guardrails. Here's how we prove it during diligence.
Incremental gross profit (net of software)
$38k / location / month
From add-on uplift, cancel reduction and waste savings (POS-verified).
Spaced-learning mastery
92% recall rate
Adaptive sequencer hits mastery with minimal manager time.
Lean-team leverage
High revenue/employee
Agent automation lets small teams do more with less.
Responsible AI operations
Quarterly bias audits
Explainability, human overrides and dispute SLAs documented.
Time to pilot proof
< 6 week payback
Traction metrics with anonymised benchmarks and references.
Privacy-preserving comparisons.
Benchmark attach-rate, voids and brief acknowledgements against anonymised peers without exposing individual stores or workers.
Location vs anonymised peer set
Forecast overlays stay privacy-preserving: no individual store or worker data is exposed and humans review every variance.
Connect POS, SSO/MDM and HRIS/ATS stacks.
Pre-built connectors accelerate deployment; webhooks/APIs keep systems synced while respecting regional rules.
POS
- Read + write
Toast - Near real-time
Square - Read + write
Lightspeed
SSO / MDM
- SCIM + SSO
Okta - SCIM + SSO
Azure AD - Provisioning
Rippling
HRIS / ATS
- Read + write
Workday - Webhook + API
Greenhouse - Events
Paradox
Webhook + API support available. Regional data residency optional in EU/UK/APAC.
Pilot fast, scale with confidence.
Per-location pricing with volume tiers. Pilots start with 3–10 locations and typically pay back in under six months.
Core SaaS
Most popularPer location · annual
Training OS + Shift Brief + Analytics
- Short lessons & role paths
- Daily brief with escalations
- POS-linked results with AI insights
Network add-on
Add-on · per active worker
Consent-based talent mobility & verified wallet sharing
- Explainable match ranking
- Audit logs & consent controls
- Opt-in pool visibility
Benchmarks & advanced analytics
Add-on · enterprise
Privacy-preserving benchmarks, CSV export and coaching insights
- Network comparisons
- Advanced ROI reporting
- API + warehouse sync
Per-location pricing, annual; volume tiers available. Certification programs optional.
Ready to quantify lift?
Share a few details and we'll tailor the pilot around your menus, POS and compliance requirements. Typical pilots launch within days.
Operators proving the lift.
“Add-on +3.2 pp in six weeks; cancels –22%. The daily brief finally sticks.”
“93% daily confirmations and onboarding down to nine days.”
“The wallet cut time-to-hire by 37%.”
Guardrails by design.
No public star ratings or open-text worker reviews.
Employer signals are private, structured and consent-based with explainable traces.
Workers can export, delete or fix data; immutable audit logs kept.
Responsible AI: model cards, human oversight and quarterly bias audits.
Regional data residency options; encryption in transit/at rest.
SSO / MDM integration, SCIM provisioning and least-privilege reviews.
Consent logs and dispute SLAs under seven days.
LLM playbooks replace manual SOP/“consulting” tasks where safe and auditable.
Claim your verified skills wallet.
Claim your free wallet to carry your verified history across employers.
- Track streaks, certificates, roles and employer notes in one wallet.
- Share only when you choose; revoke any time.
- Dispute anything wrong; we reply within 7 days and keep a full trail.
Share scope
Dispute incorrect data anytime — response within 7 days.